Your money will be credited within 3-7 working days from the time we receive the returned product in our warehouse.
The prepaid orders will be refunded to the source of payment. In case of COD payments, a discount code will be provided which can be used for payments of the further orders. We will not be able to process refunds in the form of Cash, Bank Cheques or Demand Drafts.
This would happen either the product has not reached our warehouse or any of the details were incorrect. In either case, please contact us immediately. We will do our best ensuring your money reaches you.
No you cannot. You can only use a coupon or an offer at a time. However, a COD refund discount code can be used with one another coupon code.
Refund of the return shipping charges will be made in the form of omygoshh vouchers. No other shipping charges will be refunded.
We will provide Rs. 100 omygoshh voucher per Kg towards the return courier charges. Please do not pay more than this for the services.
Please contact us at firstname.lastname@example.org and we will help you out.
For the orders below Rs 499, we charge a very nominal amount of shipping charge of Rs 49.
Our MRP includes all other charges and taxes except for shipping and handling which is charged separately if the order value is less than Rs 499. You may also be charged a flat tax of 10.99% or 5% on the discounted items of 20% or more discounts. In case you are charged any other charges over and above the invoice value please contact us immediately and we will rectify it.
Yes, for the cart value of Rs 499 or less, if the coupon code is applied, shipping charge of Rs 99 will be applicable.
You can pay by credit/debit card, net banking, wallet or by Cash on Delivery.
We do not support cards issued by any issuer outside India.
Your billing address is required by the card issuing banks. They need this information to fight credit card fraud. So please do your bit to help and provide us this information and we’ll pass it on to the banks.
Yes they are. We take extra care to make sure that all the transaction you make are completely safe.
This is a very rare occurrence. But in case it happens, you'll receive an email which would confirm if your payment has been taken. We ensure that the refund process will start within 4 hours however it might take a week for the amount to get credited in your account depending on the time taken by the bank. Please feel free to call us in case of any further clarifications. Rest assured, we will chase it down and ensure that you get your money back.
We are sorry but we do not accept payments through Paypal or the Amex cards.